Privacy Policy

Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, password, institutional affiliation, and profile details you provide when creating an account.
• Content: Questions, answers, comments, and other content you post on the platform.
• Usage Data: Pages visited, time spent on pages, links clicked, and other interactions with the platform.
• Device Information: Browser type, operating system, IP address, and device identifiers.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the platform.
• Create and manage your account.
• Personalize your experience and deliver relevant content and recommendations.
• Communicate with you about updates, security alerts, and support messages.
• Monitor and analyze usage trends to improve functionality and user experience.
• Detect, prevent, and address fraud, abuse, or other harmful activity.

Cookies

We use cookies and similar tracking technologies to collect and store information about your interactions with the platform. Cookies help us authenticate users, remember preferences, and analyze traffic. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our platform may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We may also use third-party service providers for analytics, hosting, payment processing, and email delivery. These providers have access to your information only to perform tasks on our behalf and are obligated to protect it.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise any of these rights, please contact us using the information below.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@theintellectualexchange.com.