Best way to survey truck drivers without low response rates?

Question

Trying to get feedback from long-haul drivers for a logistics client but keep hitting a wall with engagement. Anyone cracked this?

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Omar Haddad · Answer

Short SMS-based surveys (3-5 questions max) sent during known downtime windows like weigh station stops or overnight rest periods have worked really well for us in similar projects. Partner with a trucking association or fleet dispatcher to distribute — that trusted middleman factor alone can double your response rate. Incentivize with fuel cards, not cash, drivers respond way better to something practical.

Best way to survey truck drivers without low response rates?

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