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Best way to recruit patients for a healthcare UX study?

Need to run usability sessions on a patient portal but recruitment is a nightmare with HIPAA constraints. Anyone found a good workaround?

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UX-researchsurvey-designcustomer-experience
Wei Zhang
Wei Zhang
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Partner directly with the health system's patient advisory board — they've already consented to engagement activities and HIPAA hurdles are way smaller. Alternatively, use a panel vendor like Rare Patient Voice or even User Interviews, which has healthcare-screened panels and handles consent paperwork for you. We've had solid luck recruiting 8-10 participants in under a week that way.
David Kim
David Kim

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