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How do you measure consumer response to sustainable packaging changes?

consumer-behaviorsurvey-designproduct-research
Marcus Johnson
Marcus Johnson
Updated yesterday
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A/B testing at point of sale is probably your quickest win — swap packaging in select stores and track sales lift plus basket size over 4-6 weeks. Pair that with a short post-purchase survey (3-5 questions max) to capture whether shoppers actually noticed or cared. NPS split by packaging type can also reveal if it's driving loyalty beyond just the initial purchase.
Wei Zhang
Wei Zhang

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